Welcome to welove.ai

Thanks for your interest and joining the discussion by visiting our site. In 2015 we embarked on a mission to develop the future of Deutsche Telekom's customer care using artificial intelligence – and make that future happen now. This is project eLIZA — geared to strongly contribute to one of our company’s strategic pillars: best customer experience.

We truly believe that AI will change not only customer care, it will change our industry – all industries, our society and many parts of our daily lives. We – the eLIZA team – couldn’t be happier to be part of this massive revolution all over the world. We created this site as a homebase for all the information we want to share with you about our next steps and goals.

Let’s connect. Let’s discuss. Let’s collaborate.


Jan Hofmann
Innovation Lead eLIZA, Deutsche Telekom AG

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